Exploring e-governance acceptance by primary and secondary education teachers in Greece

Abstract

The transition from conventional governances to e-governance is becoming an international trend. It is important for governments to understand variables that influence citizens’ adoption of e-governance in order to take them into account when delivering services online. However, Greece falls back in adoption of e-governance with regards to other EU countries. The purpose of this paper is to investigate factors influencing e-governance acceptance in education sector. It uses the technology acceptance model (TAM) and integrates the trust construct in it. Primary and secondary education teachers responded to an online survey resulting to 230 questionnaires. An SEM validation of the proposed model reveals that along with the traditional TAM constructs, trust to e-governance websites is an important factor affecting attitudes and intentions to use. Policy makers should make an effort to enhance familiarisation of teachers with the internet to promote e-government use along with building useful and easy to use e-governance websites.